ShowTech Voip features

Every feature a growing team needs. All included.

ShowTech Voip is a VoIP phone system for small business that skips the upsell ladder. Here is everything that comes with your lines, and how Tampa Bay teams actually use it.

Unlimited US & Canada calling

Local and long-distance calls across the US and Canada are included, so a long call with a vendor in Toronto costs the same as a quick one across Hillsborough Avenue. International calling is available when you need it.

One number, every device

Each person gets an extension that rings on their desk phone, the desktop app and the mobile app at the same time. Answer on whichever is closest, then move the live call to another device without the caller hearing a thing.

Business texting (SMS & MMS)

Text appointment reminders, send photos and documents, and reply to customers from your business number. Conversations stay with the company, not on an employee’s personal phone when they move on.

Visual voicemail & transcription

Messages appear in a list with caller details and a written transcript. Skim, play the urgent one first, or get voicemail delivered to your inbox so nothing waits until you are back at your desk.

Auto attendant & IVR menus

Greet callers with a professional menu, route by department, and switch automatically for lunch hours, holidays and after-hours. We record or script the prompts with you so it sounds like your business.

Call queues & ring groups

Spread incoming calls across a team, ring everyone at once, or route to the person who has been idle longest. Callers hear hold music and position updates instead of endless ringing.

Call recording

Record inbound and outbound calls automatically or on demand. Use recordings to coach new hires, settle “who said what,” or capture details you would otherwise scribble on a sticky note.

Video conferencing

Hold team huddles or client meetings with video and screen sharing, launched from the same app you use for calls. No separate subscription to manage.

Web-based management

Add users, change extensions or adjust call flows from a simple web portal, or just ask us and we will do it. Either way, you are never locked out of your own phone system.

Redundancy & disaster recovery

ShowTech Voip lives in the cloud with built-in redundancy. If a storm knocks out the office, calls can fail over to mobile apps or other numbers so customers still reach you.

No long-term contracts

Month-to-month flexibility means you can scale up for a busy season, trim down when things slow, and never feel trapped in an agreement that no longer fits.

Fully managed, 24/7 support

Setup, changes and troubleshooting are handled by our team. Call 24x7 and you go straight to a technician, not a phone tree that ends in a ticket number.

Call centers & busy front desks

When the phones are the business

Some teams take a few calls a day. Others spend all day on the line. For intake desks, service departments and call centers, ShowTech Voip adds the controls that keep callers moving and managers informed.

  • Smart queues that route by skill, department or time of day.
  • Overflow rules that roll calls to a backup group before anyone waits too long.
  • Recording and review for coaching and quality checks.
  • Flexible agents who can log in from the office, home or a satellite location.

We help you design the flow, then fine-tune it after you go live based on what callers actually do.

Why a cloud phone system beats an old PBX

Traditional phone systems live in a closet: a box of hardware, a tangle of copper lines, and a maintenance contract that never seems to cover the actual problem. When that box ages out, it fails at the worst possible moment.

A cloud phone system moves the brains of your phones into secure, redundant data centers. Your desk phones and apps connect over the internet, which means there is no on-site server to replace, adding a line takes minutes, and your team can work from anywhere in Tampa Bay, or anywhere with a connection, without forwarding tricks.

What “fully managed” means here

We do not hand you a login and wish you luck. ShowTech handles the initial design, number porting, phone programming, training, and every change after that. Because we also manage networks and internet for many of our clients, we can check your connection quality and fix call issues at the source instead of guessing.

One flat monthly rate

Your rate depends on how many users you have and what you need, and it is the same each month with no hidden fees. Start with a free phone assessment and we will put together a clear recommendation.

Ready for phones that just work?

Book a free phone assessment. We’ll look at how calls move through your business today, map out a better setup, and give you a clear flat monthly rate. No pressure, no jargon.

813-793-4700
Call 813-793-4700